Help & Support
Find answers to common questions and learn how to use Drap HRM.
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Available for Pro usersCommand Reference
Attendance
| Command | Description |
|---|---|
/in | Check in for the day. Records your start time. |
/out | Check out for the day. Shows total work hours and break time. |
/break | Start a break. Pauses your work timer. |
/back | Return from break. Resumes your work timer. |
/namaz-break | Start a prayer break with preset duration. |
/my-status | View your attendance status for today. |
Leave Management
| Command | Description |
|---|---|
/leave-request | Submit a new leave request with dates and reason. |
/leave-balance | Check your remaining leave balance by type. |
/leave-calendar | View team leave calendar. |
/approve-leave | (Managers) Approve or reject pending leave requests. |
Team & Visibility
| Command | Description |
|---|---|
/who-is-in | See which team members are currently checked in. |
/team-status | View attendance status for your team. |
/leaderboard | View attendance leaderboard and streaks. |
/celebrate | Send a celebration message to recognize a team member. |
Self-Service
| Command | Description |
|---|---|
/my-profile | View and update your profile information. |
/my-assets | View assets assigned to you. |
/policies | Access company policies and documents. |
/help | Display all available commands and help information. |
Troubleshooting
Bot is not responding to commands
- Make sure the bot is installed in your workspace
- Check if the bot has been invited to the channel (for public channel posts)
- Verify your workspace subscription is active
- Try the command again - there may have been a temporary service issue
Cannot check in - "Already checked in" error
- You may have already checked in today. Use /my-status to verify.
- If you forgot to check out yesterday, contact your admin to fix the record.
- Check your timezone settings match your actual location.
Timezone shows wrong time
- Your organization admin can update timezone settings in the dashboard.
- Individual timezone preferences can be set via /settings.
- Make sure your Slack profile timezone is correct.
Leave request not showing to manager
- Verify your manager is correctly assigned in the system.
- Check if your manager has the appropriate permissions.
- Contact your admin if manager assignment needs to be updated.
Cannot access dashboard
- Make sure you are using the correct login credentials.
- Check if your organization subscription is active.
- Clear browser cache and try again.
- Contact support if the issue persists.
Getting Started
1Install the App
Click "Add to Slack" and authorize Drap HRM in your workspace. The person who installs becomes the organization admin.
2Configure Settings
Access the dashboard to set your organization's timezone, working hours, and notification preferences. Add team members and set up managers.
3Start Tracking
Team members can now use /in to check in and /out to check out. Use /help to see all available commands.
4Review Reports
Admins can view attendance analytics, generate reports, and export data from the dashboard. Set up weekly digest notifications to stay informed.
Still Need Help?
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